- EQUIPTEK LABS INC. WARRANTY TERMS
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- Products can be returned in their original condition within 10 from the day of receipt
if the order was shipped by a common carrier*. Products
purchased and picked up directly from our office can be returned within 5 days from the
invoice date. Return authorization is required. Products returned without valid RMA number
will not be accepted. Customer is responsible for all return shipping charges, customs
duties and import taxes. Warranty coverage is limited to electrical failures, which occur
when equipment is operated according to manufacturer's instructions. At our discretion
warranty remedy shall be limited to repair, replacement or refund of the purchase price.
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- *Following items do not qualify for the 10 day right of return privilege: New
equipment, Manuals, Software, Device programmers, Some instruments that require software
on magnetic media for normal operation, Internal replacement parts.